1. About This Policy
At Mammoth Giveaways PTY LTD, we believe in transparency and accountability. This privacy policy explains how we collect, use, and protect your personal information when you use our website or take part in our competitions within Australia. It also outlines your rights and how you can exercise them under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you have any questions, feel free to contact us:
- Email: info@mammothgiveaways.com
- Address: Unit 4/8 Whipple Street, Balcatta, WA 6021
2. What Data We Collect
- Account Information – Name, email, and password when you register.
- Contact Details – Address, phone number for prize delivery.
- Payment Data – Securely handled by third-party processors (e.g., card type, transaction ID).
- Usage Insights – How you interact with our website, including device type and browsing behaviour.
- Preference Data – Your communication and marketing preferences.
3. How We Collect Data
- Directly from you – Through forms, emails, or entries.
- Automatically – Using cookies and web tools that track site visits and interactions.
- Via partners – From secure platforms that help process payments or measure engagement.
4. Why We Use Your Data
Here’s how and why we use your personal information: The table below explains how we use your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
| Purpose | Personal Information Used | Legal Reason |
|---|---|---|
| Create and manage your account | Name, email, password | Necessary to provide our services |
| Enter you into competitions | Name, contact details, payment confirmation | Necessary to fulfil entry obligations |
| Contact you about entries or support | Email, phone | Consent; Necessary for service delivery |
| Send marketing updates or offers | Email, preferences | Consent or our legitimate business interests |
| Analyse and improve our website | Device ID, usage behaviour | Legitimate business interests |
| Prevent fraud and protect our systems | Login history, IP address | Legal obligations and security functions |
5. Marketing & Communications
We may send you updates about prize draws, new competitions, or special promotions. These messages are only sent when you’ve opted in, or where our legitimate interests apply. You can unsubscribe at any time via the link in our emails or by contacting us directly.
We won’t share your details with other brands or third parties for their marketing purposes without your explicit consent.
6. Publicity & Winner Information
If you win a prize, we may ask to share your name and/or photo to showcase recent winners. This is always optional. However, to meet advertising standards and confirm the legitimacy of the prize draw, we may need to provide winner details to regulators like the ASA even if you decline publicity.
7. Cookies & Analytics
Cookies are small files placed on your device that help us understand how you use our site, tailor content, and improve performance. We use analytics tools (e.g., Google Analytics) to track website activity, and advertising platforms to manage ads. You can control cookies in your browser settings; however, blocking some cookies may affect site functionality.
We use performance cookies (e.g., Google Analytics), advertising trackers (e.g., Facebook Pixel, OneSignal), and session cookies to enable secure login and prize entry. Disabling cookies may affect competition eligibility, form submissions, or tracking of entry confirmation. Our cookie policy explains these in full.
8. Who We Share Your Data With
- Payment providers (to process transactions)
- Email & SMS providers (to send notifications)
- Hosting & analytics services (to run and improve our website)
- Regulators (when legally required)
- Successor businesses (if we are sold or merged)
All third-party processors are contractually bound to protect your data and only use it as instructed.
9. International Transfers
Some service providers we use are located outside the UK. When data is transferred internationally, we use one of the following safeguards:
- Transfers to countries deemed ‘adequate’ by the Australian Government
- Standard contractual clauses approved by regulators
- Specific legal mechanisms (e.g. UK–US Data Bridge)
10. How We Protect Your Data
- Encryption
- Access control
- Secure cloud infrastructure
- Internal policies and staff training
We also maintain incident response procedures in the event of a data breach.
11. How Long We Keep Your Data
We retain personal information only as long as needed for legal, contractual, or operational purposes. After that, data is securely deleted or anonymised. In some cases, data may be retained longer if necessary for legal claims or regulatory reasons.
12. Your Rights
Under UK data protection laws, you can:
- Access the personal information we hold
- Correct any inaccuracies
- Request deletion (‘right to be forgotten’)
- Restrict or object to handling
- Withdraw consent for marketing
- Request data portability
To exercise your rights, contact us at info@mammothgiveaways.com. We may need to verify your identity. We aim to respond within one month. We do not charge a fee for data access requests unless they are excessive or repetitive.
13. Questions or Complaints
If you have concerns or complaints about how we handle your personal information, please contact us first at info@mammothgiveaways.com. We’re committed to resolving privacy issues quickly and fairly. If you're not satisfied with our response, you may choose to raise your concern with the appropriate regulatory body.
14. Glossary
Personal Information – Information or an opinion that identifies or could reasonably identify an individual.
If you fail to provide personal information where required by law or under the terms of a contract with us (for example, to enter a competition or receive a prize), we may not be able to fulfil our obligations.
We may process your data without your knowledge or consent, where permitted by law.
To help us keep your information accurate, please let us know if your personal information changes during your relationship with us.
We do not charge a fee for handling your data rights unless your request is unfounded or excessive. We may ask for identification. If your request is complex, we may need more than one month and will notify you.
15. Automated Decision-Making
We do not use your personal information to make decisions based solely on automated handling that would have a legal or significant effect on you. If this changes in future, we will inform you and explain your rights in relation to such handling.
External Third Parties – Companies or organisations that help us run our business, such as:
- Payment service providers
- Marketing platforms and analytics tools
- Cloud storage and IT infrastructure providers
- Legal, regulatory, and tax authorities (e.g. OAIC, ATO, ACMA)
For more detailed information, please refer to our separate Cookie Policy, available on our website or by request.
We do not collect or process any special categories of personal information (such as information about racial or ethnic origin, religious beliefs, health, or biometric identifiers).